Frequently Asked Questions

www.luxeclass.org - RAXXA TRAVEL
BELGE NO: A-13973
RAXXA GROUP TURİZM TAŞIMACILIK İNŞAAT EMLAK VE OTOMOTİV TİC. LTD. ŞTİ..

"Yes, you can trust your company. As a transfer and tour agency, we conduct our business with the principle of reliability and customer satisfaction. We work with first-class vehicles and experienced staff to provide the highest quality service to our customers. In addition, we meticulously plan our tour programmes and consider every detail to make our customers' holiday experience unforgettable. We invite you to the assurance of your company for a safe, comfortable and pleasant travelling experience."

You can make an online reservation via our web page, you can get information from our customer representative via Watsapp. If you wish, you can get detailed information or make a reservation by calling our 24/7 customer hotline.

The transport services you have received from 
RAXXA GROUP TURİZM TAŞIMACILIK İNŞAAT EMLAK VE OTOMOTİV TİC. LTD. ŞTİ. Markasıdır have transport insurances that are compulsory in the Transport circular of the Ministry of Transport. Vehicles with D2 authorisation certificate have compulsory personal accident insurances.

In case of flight cancellation or delay in your transportation transfer services from https://www.luxeclass.org, you must share the information with our 24/7 customer service. In cases such as cancellation or delay of your flight, your transfer service may be cancelled or postponed with you. Please contact our call centre at +905439673426 .In case of delay or change in the flight plan, if you share the information with us, new planning can be made for your transfer.

BELGE NO: A-13973
RAXXA GROUP TURİZM TAŞIMACILIK İNŞAAT EMLAK VE OTOMOTİV TİC. LTD. ŞTİ. Markasıdır authorized personnel are waiting for you at the airport terminal exit gate with a name board. In cases where we cannot meet, you can get support by calling our line at +905439673426

You can pay for the transportation service you have purchased from BELGE NO: A-13973
RAXXA GROUP TURİZM TAŞIMACILIK İNŞAAT EMLAK VE OTOMOTİV TİC. LTD. ŞTİ. by bank transfer or you can take advantage of our payment options in the vehicle upon arrival.

You must specify the child seat and child age in the reservations you will make from our company. If a child seat is requested for a fee, we have a child seat in the vehicles.

As BELGE NO: A-13973
RAXXA GROUP TURİZM TAŞIMACILIK İNŞAAT EMLAK VE OTOMOTİV TİC. LTD. ŞTİ., we provide personalized service, your vehicle will be ready at the location you request before the time you specify.

Your reservations made on our www.luxeclass.org page will be sent to your e-mail address as a reservation form, you will also be informed via SMS and our operation will contact you via WhatsApp line.

www.luxeclass.org can also make your return reservations in line with your transfer requests.

During your transfer, it is forbidden to carry chemicals, spillable liquids, illegal substances or items that may cause odor, and large parcels of household goods, etc. in our transfer vehicles. You can travel with the average luggage you can have with you.

If you forget your belongings in our Transfer Vehicles, you can get support by calling our customer line 24/7. But do not forget that our transfer vehicles are active and pick up passengers immediately after you.